Terms & Conditions

Payment Cash

All products are available for purchase from our secure website. Currently accepted cards are MasterCard - Debit & Credit Cards, Visa - Debit & Credit Cards, Solo, Maestro and PayPal.

Payment Account

Terms 30 Days from date of invoice unless by special arrangement.

Conditions of Sale

The goods remain the property of the seller, until the seller receives payment in full, but the risks and all liability shall pass to the purchaser on delivery.

Prices

We reserve the right to amend prices at any time without prior notice.

Pictures & Images

Great care has been taken to ensure that all Images, Pictures and Diagrams are accurate. Due to product updates, supersession’s and obsolescence, etc. there maybe variations on the goods supplied. Vehicle specific products, Towbars, Roof Bars etc. show indicative images of what will be supplied.

Fit for purpose

Customers are responsible that the goods purchased are fit for the purpose they will be used for. It is the responsibility of the customer to ensure that products, and combination of products, comply with the current regulations, directives and the law.

Tax Charges

All prices include 20% VAT where applicable, this is chargeable on all orders within the European Union. For orders originating outside the EU, VAT can only be deducted from the cost of the goods, in compliance with the importing countries regulations.

Shipping Surcharge

Certain postcode areas within the Scottish Highlands, the UK Islands, Northern Ireland, Eire and the Channel Islands carry a delivery surcharge. see Shipping for full details.

Delivery

All goods are subject to availability, most orders are dispatched within 24 hours of receipt and delivered within a further 48 hours; Monday - Friday, no dispatch or delivery; Saturday – Sunday.

Proof of Delivery is required; please ensure there is someone at the delivery address to receive your order.

Damage or Shortages

Check all products thoroughly on delivery and advise immediately by email in the event of any damage or shortages, notification must be received within 7 working days of delivery.

Returns and Exchanges

Returns and Exchanges: We are confident that you will be happy with your purchases, however if you are not completely satisfied, you may return your goods in the original packaging, in ‘as new’ condition.. For an exchange or refund, you must advise us within 7 working days and return within a further 7 working days.

The customer is liable for the return shipping cost, we do not arrange to uplift or collect returned goods. Also the customer is responsible for parcels lost or damaged on their return to us.. Please obtain a 'proof of posting' certificate, from your post office or carrier when returning goods.

Returned Goods Surcharge: Goods returned for a refund through no fault of the seller, incur a 15% handling charge to cover administration, pick & packaging etc. Plus the original delivery carriage charge.

Guarantee

Our guarantee extends only to the replacement or substitution of faulty goods and missing parts. It does not include charges for labour supplied, or any other incurred costs by a third party.

Security

Our website operates the WorldPay Internet payment solution, this enables Secure Payment Capture of Credit and Debit cards, with on-line authorisation by the card issuer. All messages linking our web site and the secure server are encrypted to 128-bit SSL.

Card details for Internet transactions are secured by the Royal Bank of Scotland and only made available to bank staff. For more information please visit http://www.worldpay.com/uk for more information, please Click Here to email us.

Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. We use the following cookies:

Strictly necessary cookies.

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.        

Analytical/performance cookies.

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. ·        

Functionality cookies.

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).        

Targeting cookies.

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Except for essential cookies, all cookies will expire after 90 Days

Advice

FAQ Guide

Our FAQ Guides have answers to the questions we hear most often. If you can't find what you need, let our friendly customer service agents take care of you.

Give us a call now, and we will do everything we can to get you answers. It's what we do!

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Free Shipping*

On orders over £66

We also offer the cheapest rates on shipping to the Scottish Highlands, UK Islands, Northern Ireland, Ireland and the rest of the world!

*Some UK exclusions apply

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Any Questions?

Call us on

01789 774 920

Get in touch and speak to one of our friendly customer service agents for help and advice or use our contact form or chat help.

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